Venue Owner Terms of Service

1. Agreement

These Venue Owner Terms of Service ("Terms") govern your use of the courtsph platform ("Platform", "we", "us") as a venue operator ("Venue Owner", "you"). By registering a business, submitting a Know-Your-Customer (KYC) application, or listing courts for booking, you agree to these Terms and our policies referenced herein.

2. Eligibility & KYC

You must be at least 18 years old and legally authorized to operate the venue you list. You agree to provide accurate business and identity information during onboarding. Your listing remains hidden from the public marketplace until courtsph approves your KYC application. We may reject, suspend, or revoke access for incomplete, false, or non-compliant submissions.

3. Venue account & capacity

Every approved venue owner account includes one business, one branch (venue), one court, and one staff login at no monthly subscription fee. You may add unlimited branches and courts from your dashboard at no extra platform subscription charge.

Additional staff accounts beyond your included slot may be added at any time. The first 25 venue owners who register on courtsph receive three (3) bonus staff slots they may claim whenever they choose. After those early-owner slots are exhausted, each additional staff account is a one-time ₱1,000 payment per staff login (Philippine Pesos). For example, three extra staff logins require a one-time payment of ₱3,000.

Staff logins are username-and-password only and are limited to check-in and court-layout views as configured in your dashboard. Owners remain responsible for staff conduct and credential security.

4. Platform commission on successful bookings

For each successful booking completed through the Platform — meaning a reservation that is confirmed, paid (where payment applies), and fulfilled without cancellation attributable to the Venue Owner — courtsph deducts a flat platform commission from the booking proceeds before payout to you. One commission is applied per booking; it is not charged again when you withdraw settled wallet balances.

Examples: A confirmed booking worth ₱400 results in a ₱15 total commission (₱10 to courtsph, ₱5 to referrer if applicable) and ₱385 credited to your venue wallet before any separate tax or payout obligations. A confirmed booking worth ₱500 results in a ₱25 total commission (₱20 to courtsph, ₱5 to referrer if applicable) and ₱475 credited to your wallet.

Referrer fees apply only when the venue owner was referred under an active partner referral; player-only referrals do not earn booking commissions. Failed, expired, or player-cancelled bookings before confirmation do not incur platform commission.

By listing your venue and accepting bookings on courtsph, you agree to these commission amounts for all successful transactions processed through the Platform.

5. Payouts & wallet

Booking revenue, net of applicable platform commission, is credited to your venue wallet on the Platform. Withdrawal requests are subject to verification, minimum thresholds, and processing times we communicate in the dashboard. You are responsible for all taxes, permits, and statutory remittances related to your venue income.

6. Your obligations

• Maintain accurate court availability, pricing, and operating hours.
• Honor confirmed bookings and provide safe, lawful access to your facilities.
• Not circumvent the Platform to avoid commission on bookings originating from courtsph.
• Comply with applicable local laws, sports-governing rules, and consumer protection regulations.
• Keep login credentials and staff access secure.

7. Suspension & termination

We may suspend or terminate your account for breach of these Terms, fraud, repeated no-shows caused by venue fault, chargeback abuse, or regulatory requirements. Upon termination, outstanding wallet balances will be handled per our payout policy, minus lawful deductions and unresolved disputes.

8. Disclaimer & limitation of liability

The Platform is provided "as is." courtsph is a marketplace and booking technology provider; we do not operate your courts or guarantee player attendance. To the fullest extent permitted by Philippine law, our total liability arising from these Terms is limited to the platform commissions you paid us in the three (3) months preceding the claim.

9. Changes

We may update these Terms or commission schedules with notice via email or dashboard announcement. Continued use after the effective date constitutes acceptance. Material commission increases for your current plan will not apply retroactively to bookings already confirmed.

10. Governing law & contact

These Terms are governed by the laws of the Republic of the Philippines. Disputes shall first be addressed through good-faith support contact:

• Email: pillarcoretech@gmail.com
• Phone: +63 905 485 2634