Legal
Venue Owner Terms of Service
Effective date: June 20, 2026
See also: All legal documents · Player Terms · Privacy
1. Agreement
These Venue Owner Terms of Service ("Terms") govern your use of the courtsph platform ("Platform", "we", "us") as a venue operator ("Venue Owner", "you"). By registering a business, submitting a Know-Your-Customer (KYC) application, or listing courts for booking, you agree to these Terms and our policies referenced herein.
2. Eligibility & KYC
You must be at least 18 years old and legally authorized to operate the venue you list. You agree to provide accurate business and identity information during onboarding. Your listing remains hidden from the public marketplace until courtsph approves your KYC application. We may reject, suspend, or revoke access for incomplete, false, or non-compliant submissions.
3. Subscription plans
courtsph offers tiered subscription plans for venue operators. New venues start on the Free (freemium) plan. Paid plans may be activated after approval via your owner dashboard. Monthly subscription fees are listed per tier; you may subscribe monthly (1 month), or prepay for 3 months (quarterly), 6 months (half year), or 12 months (annual) at checkout. Prepaid totals equal the monthly rate multiplied by the billing period, minus any eligible discounts. Monthly subscription fees, if applicable, are billed in Philippine Pesos (PHP) and are non-refundable except where required by law.
First-purchase discount
Your first ever paid subscription purchase on courtsph receives a one-time 20% discount off the prepaid subtotal (1, 3, 6, or 12 months). This discount applies once per owner account and cannot be combined with other promotions.
| Plan | Monthly fee | Included capacity | Booking window |
|---|---|---|---|
| Free | Free | 1 branch, 1 courts, 1 staff | Same-day only |
| Standard | ₱999/mo | 1 branch, 3 courts, 2 staff | Up to 30 days ahead |
| Growth | ₱2,499/mo | 2 branch, 6 courts, 5 staff | Up to 90 days ahead |
| Enterprise | ₱4,999/mo | 5 branch, 30 courts, 10 staff | Up to 365 days ahead |
Additional branches, courts, or staff beyond your plan limits may be purchased as add-ons at published rates. Plan features and limits may be updated with reasonable notice.
4. Platform commission on successful bookings
For each successful booking completed through the Platform — meaning a reservation that is confirmed, paid (where payment applies), and fulfilled without cancellation attributable to the Venue Owner — courtsph deducts a plan commission from the booking proceeds before payout to you.
The commission rate is determined by your active subscription plan at the time the booking is confirmed, not at payout. One commission is applied per booking; it is not charged again on withdrawal of already-settled wallet balances.
Commission rates by plan
- Free: 5% per successful booking
- Standard: 5% per successful booking
- Growth: 3.5% per successful booking
- Enterprise: 2% per successful booking (custom rates may apply under written agreement)
Example: on the Standard plan (5% commission), a confirmed booking worth ₱1,000 results in a ₱50 platform commission and ₱950 credited to your venue wallet (before any payment-processing or tax obligations you may owe separately).
If you downgrade or upgrade plans, bookings confirmed under a prior plan retain the commission rate that was in effect at confirmation. Failed, expired, or player-cancelled bookings before confirmation do not incur platform commission.
5. Payouts & wallet
Booking revenue, net of applicable platform commission, is credited to your venue wallet on the Platform. Withdrawal requests are subject to verification, minimum thresholds, and processing times we communicate in the dashboard. You are responsible for all taxes, permits, and statutory remittances related to your venue income.
6. Your obligations
- Maintain accurate court availability, pricing, and operating hours.
- Honor confirmed bookings and provide safe, lawful access to your facilities.
- Not circumvent the Platform to avoid commission on bookings originating from courtsph.
- Comply with applicable local laws, sports-governing rules, and consumer protection regulations.
- Keep login credentials and staff access secure.
7. Suspension & termination
We may suspend or terminate your account for breach of these Terms, fraud, repeated no-shows caused by venue fault, chargeback abuse, or regulatory requirements. Upon termination, outstanding wallet balances will be handled per our payout policy, minus lawful deductions and unresolved disputes.
8. Disclaimer & limitation of liability
The Platform is provided "as is." courtsph is a marketplace and booking technology provider; we do not operate your courts or guarantee player attendance. To the fullest extent permitted by Philippine law, our total liability arising from these Terms is limited to the platform commissions you paid us in the three (3) months preceding the claim.
9. Changes
We may update these Terms or commission schedules with notice via email or dashboard announcement. Continued use after the effective date constitutes acceptance. Material commission increases for your current plan will not apply retroactively to bookings already confirmed.
10. Governing law & contact
These Terms are governed by the laws of the Republic of the Philippines. Disputes shall first be addressed through good-faith support contact:
- Email: pillarcoretech@gmail.com
- Phone: +63 905 485 2634