Trust & Safety

Book safely

• Use official courtsph URLs only. Scammers may copy our branding on social media or fake websites. Always check you are on the real courtsph domain before paying.
• Pay only inside courtsph checkout. Legitimate bookings use PayMongo QR Ph (or other methods we enable) on our payment page. Never send GCash or bank transfer to an individual to "hold" a slot.
• Look for the Verified badge. It means the venue owner completed courtsph identity and business review before going live in search.
• Read venue rules before you pay — you must agree to them at checkout.

How we vet venues

Before a venue appears in public search, the owner submits KYC (government ID, selfie, business details). Our team reviews applications manually. We may suspend or remove listings that appear fraudulent, duplicated, or misleading.

Report a problem

Contact us immediately if you believe a listing is fake, impersonates another business, or asked you to pay outside courtsph:

• Email: support@officialcourtsph.com
• Phone: +63 905 485 2634
• Contact form

Include the venue name, URL, screenshots, and any payment reference if applicable. Do not send passwords or full ID numbers by email.

For venue owners

If someone cloned your venue or is using your photos without permission, email us with proof of ownership (business registration, utility bill, or social pages). We will investigate and may suspend conflicting listings under our Venue Owner Terms.